Staff Moderation Guide

Staff Responsibilities

As a member of the Indigo RP staff team, you are expected to:

• Maintain professionalism at all times
• Enforce rules fairly and consistently
• Document all actions taken
• Assist players with issues
• Report to senior staff regularly

Staff Ranks & Permissions

Moderator

• Kick/warn players
• Teleport to players
• View reports
• Basic vehicle spawning

Administrator

• All moderator permissions
• Temporary bans
• Resource management
• Economy adjustments

Senior Administrator

• All admin permissions
• Permanent bans
• Whitelist management
• Server configuration

Developer

• Full server access
• Code deployment
• Database management
• System administration

Moderation Tools

Essential Commands

Investigation Tools

• Server logs
• Player statistics
• Connection history
• Chat logs
• Transaction logs

Handling Reports

Report Priority

1. Critical: Hacking, mass RDM
2. High: Serious rule breaks
3. Medium: Minor violations
4. Low: Questions, disputes

Investigation Process

1. Review report details
2. Gather evidence
3. Interview involved parties
4. Make determination
5. Apply appropriate action
6. Document in staff channel

Disciplinary Guidelines

Player Punishments

Severity Levels

Level 1 - Warning

• First minor offense
• Unintentional rule break

Level 2 - Kick

• Repeated warnings
• Disrupting RP

Level 3 - Temporary Ban

• Serious violations
• Multiple offenses

Level 4 - Permanent Ban

• Hacking/exploiting
• Extreme toxicity
• Ban evasion

Documentation

All staff actions must be logged with:

• Player ID and name
• Date and time
• Violation details
• Evidence links
• Action taken
• Staff member name

Staff Conduct

Do's

• Be helpful and patient
• Stay neutral in disputes
• Take breaks to avoid burnout
• Communicate with team
• Learn from mistakes

Don'ts

• Abuse powers
• Show favoritism
• Share staff information
• Act on assumptions
• Ignore chain of command