Emergency Medical Services Handbook

This handbook contains vital protocols for all EMS personnel. Patient care and safety are our top priorities.

Department Overview

The Indigo EMS Department provides emergency medical care, patient transport, and medical support to all citizens of Los Santos. We operate 24/7 with a commitment to rapid response and professional care.

Rank Structure

Rank	Code	Responsibilities
Chief	CHIEF	Department management
Deputy Chief	DEP	Operations oversight
Captain	CPT	Shift command
Lieutenant	LT	Field supervisor
Paramedic	PARA	Advanced life support
EMT	EMT	Basic life support
Trainee	TRN	Under supervision

Medical Protocols

Triage System

RED - Immediate

Life-threatening injuries
Unconscious patients
Severe bleeding

YELLOW - Urgent

Stable but serious
Fractures
Moderate pain

GREEN - Delayed

Minor injuries
Walking wounded
Non-urgent care

Treatment Procedures

Scene Safety
- Ensure area is secure
- Wait for PD if needed
- Wear PPE
Patient Assessment
- Check vitals
- Identify injuries
- Medical history
Treatment
- Stabilize patient
- Administer medications
- Prepare for transport
Documentation
- Patient care report
- Hospital handoff
- Billing information

Equipment & Medications

Standard Equipment

Medical bag
Defibrillator
Bandages & splints
Oxygen supplies
Stretcher

Medication Authorization

EMT: Basic medications only
Paramedic: Advanced drugs
Lieutenant+: Controlled substances

Response Codes

Code 1: Routine, no lights/sirens
Code 2: Urgent, lights only
Code 3: Emergency, lights and sirens

Hospital Operations

Emergency Department

Triage incoming patients
Coordinate with doctors
Maintain bed status
Stock supplies

Patient Discharge

Clear medical records
Collect payment
Provide aftercare instructions
Schedule follow-ups

Never discharge a patient without proper clearance and payment processing.